MANNUAL-8

Procedure followed in Decision Making Process

Flow Process Chart

BUDGET:

Sl No

               Activity

Level of action

Time frame

1

To receive application and put a diary number

     Assistant

Same day

2

To mark application to concern assistant

            S.O

 

3

To visit premises of application and verify the facts

         --

 

4

To prepare report and submit to FSO

         --

 

5

To approve / reject application

         --

 

6

To prepare food card if approved and submit to FSO

         --

 

7

To sign and return to applicant

         --

 

8

To deliver card to applicant

         --

 

 

 Usually the proposals are being examined in the branch and passing through from S, O level, under secretary level, Joint Secretary level and finance decision taken from Secretary level.

CIVIL AVIATION

The procedure can be described both in narrative form and through Flow Process Chart. In narrative form the stage through which a proposal passes, the levels at which it gets examined and the final authority to which it has to go for approval may be explained.

          The Flow Process Charts can give a comprehensive process as may be seen from the following illustration of preparing a food card.

 

Sl.No.

Activity

Levels of action

Time frame

1

Receives letters received from/

Different Deptts./ Offices/ Officers

Senior Assistant

Within three days

2

Opening of files

-do-

-do-

3

Submission of files to U.S./ J.S

Section Officer/ Under Secy.

-do-

4

Submission of files to Spl. Secy.

Joint Secy.

-do

5

Communication of orders of Government

Spl. Secy. / J.S

-do-

 

Such charts may be prepared for major functions.

CAPITAL ADMINISTRATION-I

Sl.No.

Activity

Level of action

Time Frame

1

Recipt of Applications for Quarter allotment.

Director of Estates,Addl Director of Estates,Deputy Director of Estates,Section Officer

same day or within one day

2

Diary of Applications and distribution to the Assistants

Diarists/Section Officer

one day

3

Examination of the application in the file

Dealing Assistant/ Section Officer

Within three days

4

Rceomendations

Deputy Director /Addl Director of Estates

Within three days

5

Final Orders

Dirctor of Estates/ Special Secretary to Govt

with in three days

6

Issue of orders

Deputy Director /Addl Director of Estates

same day or within one day

CAPITAL ADMINISTRATION.-III:

Sl.No.

Activity

Level of action

Time Frame

1

Diary of applications received

Section Officer

Same day

2

Mark the applications to the concerned dealing Asst

Section Officer

Same day

3

Processing of applications

Dealing Asst.

2-3 days

4

Checking and submission of file to Branch Officer

Section Officer

Same day

5

Submit draft

Dealing Asst.

Same day

6

Approval and return the file by the Branch Officer

Branch Officer

Same day

7

Send  approved draft to issue section

Dealing Asst.

Same day

CAPITAL ADMINISTRATION -II & IV(LAND BRANCH):

As a court, the Estate Officer disposes cases independently on merit being unbiased and uninfluenced. The appellate court, that is Director of Estates is the next supervisory officer and Estate Officer is accountable to Director of Estates.

CHIEF MINISTER’S RELIEF FUND(CMRF):

All applications/proposals seeking assistance are processed in the Branch and placed before the Chief Minister through the Special Secretary for orders.

Flow Process Chart for C.M.R.F

Sl.

No.

Activity

Level action

Time frame

1

Receipt of CMRF applications.

Senior Assistant

Same day

2

Opening individual files

-do-

1 day

3

Submission of files to Under Secy / Deputy Secretary

Section Officer /

Under Secretary

2 days

4

Submission of files to Special Secy

Deputy Secretary

1 day

5

Communication of orders of the Hon'ble Chief Minister

Deputy Secretary

3 days

6

Release of funds

Deputy Secretary/

Special Secretary

7 days  of receipt of the information from the applicant

FIELD ESTABLISHMENT:

1. Dealing Assistant:-                       Opening of files and dealing of Receipts marked by section officer within three days.

2. Section officer:-                          Submission of Files to Under Secretary within two   days. 

 

INFORMATION MANAGEMENT UNIT(IMU):

 

Sl. No.

Activity

Level of Action

Time frame

1

Processing the file marked by the Section Officer

Senior Assistant

within 3 days

2

Supervision & submission of the file to the Under Secy.

Section Officer

Same day

 

OFFICE ESTABLISHMENT-I :

 

All communications/proposals/files received in  the branch are processed by the concerned D.A. and passes to the Joint Secretary through the Section Officers and the Under Secretary.

            Decision in routine matter is taken at the level of Under Secretary.

Decision in all other matters are taken at the level of Special Secretary.

 

GENERAL ADMINISTRATION(RENT) DEPTT.:

 

Sl. No.

Activity

Level of action

Time Frame

1.

Recoveries posting, closing of monthly accounts, assessment of rent for the month and preparation of Rent demand statement for occupation Govt. Qrs. by the employees (D.D.O wise)

Dealing Assistants & Section Officer of concerned section

10 – 12 days

2.

Preparation of monthly accounts

-do-

3 - 4 days

3.

Issue of NDCs in favour of Retd. Govt. servants.

D.A / S.O/Rent Officer

2 – 3 days

4.

Issue of clearance of Certificate

-do-

1 – 2 days

5.

Dealing with receipts relating to retention, cancellation of Govt. qrs. on the events of  transfer, retirement ,death and dismissal from Govt. service etc.

D.A / S.O./ Rent Officer /Addl. Director, Director of Estates & under orders of Govt. if required.

2 - 3 days

6.

Other related matters as and when required

Dealing Assistant, Section Officer & Rent Officer

1 day

 

SERVICES-I:

            The Flow Process Chart of Services - I Section is indicated below. 

Sl.No.

Activity

Levels of action

Time frame

1

Receipt of letters, opening of files and examining the same

Senior Asst.

Three Days

2

Submission of file to Deputy Secretary

Section Officer

2-3 days

3

Submission files to Special Secretary

Deputy Secretary

Two days

4

Communication of orders by Special Secretary/ Chief Secy.

Deputy Secretary

2-3 days

 
SERVICES-II::

The procedure can be described both in narrative form and through Flow Process Chart. In narrative form the stage through which a proposal passes, the levels at which it gets examined and the final authority to which it has to go for approval may be explained.

            The Flow Process Charts can give a comprehensive process as may be seen from the following illustration of preparing a food card.

Flow Process Chart

 

Sl.No.

Activity

Levels of action

Time frame

1

Receives letters received from/

Different Deptts./ Offices/ Officers

Senior Assistant

Within three days

2

Opening of files

-do-

-do-

 

3

Submission of files to U.S./ J.S

Section Officer/ Under Secy.

-do-

4

Submission of files to Spl. Secy.

Joint Secy.

 

-do

5

Communication of orders of Government

Spl. Secy. / J.S

-do-

 

Such charts may be prepared for major functions.

SERVICE CONDITION: 

All communications/ proposals/ files received in the Branch are processed by the concerned D.A and passes to the Deputy Secretary through the Section Officer and the Under Secretary.

        Decision in routine matters is taken at the level of Deputy Secretary.
       
        Decision involving non- statutory matters are taken at the level of the Special Secretary / Chief Secretary.

Statutory matters are disposed of by the orders of the Government

SPECIAL ESTABLISHMENT:

1.         As soon as an CCR is received in the Deptt., it is scrutinized by Asst. to ensure that the CCR is complete in all respect with recording of remarks by the designated authorities as per schedule of instructions. The remarks  if any, found wanting in the CCR, the same is collected from the appropriate authorities by the assistant under orders of Under Secretary/Deputy Secretary. Then CCRs are reviewed by the Under Secretary/Deputy Secretary/Spl. Secretary(in case of adverse CCRs of AIS officers). During review of the CCR if adverse remarks are noticed the same are communicated to the officer reported upon under orders Dy.Secretary/ Spl. Secretary (in case of AIS officers) to rectify defects with a direction to submit representation if any against such adverse remarks. On receipt of representation from the officer reported upon substantiation report from author of adverse remarks is called for under order of Deputy Secretary and final orders in this regard is taken for disposal of representation by the disposing authority as mentioned below.  The decision taken is intimated to the officer reported upon. In case of  rejection of representation, the reported officer has also scope to submit his memorial to the Hon’ble Chief Minister in case of  state level Group A officers and to the Hon’ble President of India in case of AIS officers. On receipt of memorial from the state level Group-A officers, the same is processed in the Deptt. for obtaining the orders of Hon’ble Chief Minister who is the disposing authority. On receipt of memorial from the AIS officer against the orders of the State Government on his representation for expunction of adverse remarks, state Govt.’s comments is given to Govt., of India for final orders of Hon’ble President of India.
 

Disposal of Representation/Memorial

 

Nature of Representation

Disposing Authority

 

 

 

Representation of Group-A (State Level) Officers

Special Secretary

Memorial of Group-A (State Level) Officers

Chief Minister

Representation of AIS Officers.

Chief Secretary

Memorial of AIS Officers.

President of India.

 

 

2.        All policy decisions in the matter of writing of CCRs are taken in this Deptt. with approval of Hon’ble Chief Minister. On receipt of specific proposals for prescribing level of assessment or any amendments to the existing provisions for writing CCRs from any Deptt., the matter is processed in this Deptt. and Govt. orders are taken for issue of circulars/guidelines for the purpose.

 

Flow Process Chart for Review of CCR

 

Sl. No

Activity

Level of Action

Time frame.

1

To receive CCR and put a diary number.

 Steno to Dy. Secretary

Sameday.

2

Marked to Section

-do-

-do-

3

Marked to Assistant

Section Officer

1-2 days

4

Scrutiny of CCR

Asst./S.O

 

5

Collection of wanting remarks

Under Secretary

 

6

Review of complete CCR

Under Secretary/ Deputy Secretary

 

7

Review of Adverse CCR and communication of adverse remarks to the officer reported upon.

Deputy Secretary./ Spl. Secretary (in case of AIS Officers)

2 months

8

Representation received from the officer reported upon and Substantiation Report called for.

Under Secretary/ Deputy Secretary

 

9

Representation with S.R processed and final order obtained.

Spl. Secretary/ Chief Secretary (In case of AIS Officer)

6 months from the date of receipt of representation.

10

Memorial Received from the reported officer and final orders there of.

Chief Minister

 

11

Consideration of Memorial submitted by IAS Officer

President of India

 

 

Flow Process Chart for prescribing the level of assessment or modification of  the existing recording chain.

 

 

Sl. No

Activity

Level of Action

Time frame.

1

To receive proposal for determining the level of assessment

Diarist

 

2

Marked  to Section

Dy. Secretary

 

3

Marked to Assistant

Section Officer

 

4

Examination of the proposal

Assistant

 

5

Scrutiny of the proposal

S.O/U.S/D.S/Spl. Secretary

 

6

Final decision

Chief Minister