Objectives

Grievances Wing :

• Allegations and Complaints against the
  conduct of Government Servants excepting :

1.      Complaints concerning policy matters

2.    Complaints which have already been disposed in a   
department with the approval of Minister

3.      Matters relating to Service Conditions

4.      Complaints on Commercial Contracts

5.      The cases which are quasi judicial in nature of are subjudice

• The Orissa Lokpal and Lokayuktas Act, 1970
  and matters connected therewith 

• Other Public Grievances

Pension Administration Wing :

• Rules and Policy pertaining to Pension 

• Pension Adalat 

• Non-Government aided School Teacher’s Pension 

• Pension of Employees of autonomous bodies 

• Complaints relating to Pension

 Modes of Disposal :

• Public Grievance

1. Through Direct Correspondence – 3791 

2. Anti Corruption Cell – Nill

3. Jana Sampark Sivir – 34,815 in 34 sittings

4. Lokpal – 42 cases during last year (till 30/09/2001)

5. Chief Minister’s Grievance Cell – 14,799 (by  15/07/2002)

• Pension Cases

1.      Through direct correspondence - 3300 cases

2.      Pension Adalats - 4062 in 6 Adalats